• Recognize barriers to engaging in difficult conversations
• Assess personal readiness to engage in dialogue
• Plan strategies for engaging others in a meaningful way

 Developing others: coaching/mentoring

• Define coaching and mentoring as distinct activities
• Adapt your style to meet needs of different individuals/situations
• Apply coaching/mentoring models and skills to assist others

 Gender/Cross cultural communication

• Demonstrate knowledge of how culture/gender shapes identity and influences behavior
• Recognize personal biases, prejudices, and stereotypical behavior that influence interactions
• Identify personal strategies to employ to strengthen capacity to work across gender/culture

 Influence/power

• Assess personal influence style
• Recognize power dynamics
• Plan and execute influencing strategies

Career development

• Develop strategies for next career steps
• Define the right campus fit
• Identify various career path opportunities

Change management

• Recognize stages of an effective change process
• Analyze human and organizational readiness for change
• Plan for change initiative

Scenario building to prepare for future challenges

• Identify trends that will be driving forces for higher education in the future
• Develop scenarios that illustrate the potential impact of major trends on higher education
• Use scenario building as a planning/development tool in your organization

Supporting work/life balance

• Identify sources of stress and conflict
• Recognize barriers to work-life balance
• Plan strategies for addressing personal work/life balance issues