Careers at NASPA

Open Positions

  • Associate Director, First Scholars® Initiatives, Center for First-generation Student Success

    Summary

    The associate director is directly responsible for the integration and implementation of the First Scholars® model as the signature programmatic offerings for the Center for First-generation Student Success. First Scholars® , a comprehensive, outcomes driven approach developed by The Suder Foundation, provides colleges and universities with evidence-based approaches for supporting first-generation students through holistic development across each aspect of the college experience from entry through completion. The associate director is responsible for executing a reimagined approach to First Scholars ® that will result in scaling to larger numbers of students and supporting institutions in implementing a sustainable, campus-wide commitment to first-generation student success. First Scholars® currently includes a comprehensive affiliates program, a set of standalone content-based toolkits, and innovative campus-based projects intended to advance the presence of first-generation initiatives at colleges and universities. The associate director will work in close partnership with the Center’s senior director as well as NASPA and The Suder Foundation leadership to execute the strategic plans for First Scholars® implementation.

    Reports To:

    Senior Director, Center for First-generation Student Success

    Supervises:

    Upon hiring, this position will not have supervisory responsibilities.

    Specific Responsibilities of the Position

    • The associate director of First Scholars® Initiatives will:
    • Partner with the senior director to lead the development of the Center’s signature programming series, First Scholars® , and to support programs toward achieving strategic scaling goals;
    • Execute the content editing and execution of a reimagined First Scholars® affiliates curriculum and implementation plan;
    • Manage the content editing and execution of the First Scholars® toolkits that include a focus on
      • Student success workshops
      • Faculty development for supporting first-generation students
      • Strengths-based approaches for students
      • Living-learning programs;
    • Oversee additional First Scholars ® initiatives currently in development;
    • Facilitate a branding and marketing strategy for First Scholars® as the Center’s signature programming;
    • Lead all First Scholars ® materials through copyediting, design, and execution processes to ensure branding alignment;
    • Strategize prospect identification and recruitment of institutions ideally suited for First Scholars® engagement;
    • Implement the technical assistance offerings for First Scholars ® programming to include recruitment and training of reviewers, development of review tools, and feedback reports;
    • Coordinate annual reporting processes for First Scholars ® institutions and systems for offering feedback to institutions and reporting aggregate program data;
    • Manage the First Scholars ® program development budget and strategies for fiscal sustainability;
    • Develop the external presence of First Scholars® programs on the Center website;
    • Facilitate relationships with third-party organizations involved in the First Scholars® offerings;
    • Offer monthly reports to The Suder Foundation and key Center constituents on First Scholars® progress;
    • Represent First Scholars® through NASPA and external events, conference presentations, publications, and other outlets; and
    • Support Center and NASPA tasks, projects, professional development, and engagement as deemed appropriate.

    Qualifications

    • A Master’s degree is required with experience in higher education or student affairs with at least 4 years of relevant experience;
    • An entrepreneurial spirit to realize the scaling potential of First Scholars®;
    • A commitment to first-generation student success through personal experience, research interests, and/or practice;
    • Experience with curriculum development, assessment, and evaluation within a higher education setting;
    • Experience with program development and implementation within a higher education setting;
    • Strong critical thinking skills, including the capacity to identify, assess, and order competing interests and priorities;
    • Proven ability to identify key issues and carry forward ideas or projects from conception to execution;
    • Strong communication skills with an emphasis on written communication in a variety of mediums including analytical and research skills with the ability to convey complex concepts in a clear, concise, and logical manner;
    • Keen attention to detail and a standard of high quality work;
    • Good judgment, discretion, tact, and the ability to work with stakeholders and leaders at various levels;
    • Project management experience, preferably in grant-funded, nonprofit, or higher education setting, including an ability to coordinate multiple projects;
    • Ability to work independently and as part of a team; and,
    • Proficiency in the use of computers and application software in a networked environment.

    Office Location/Working Conditions/Physical Requirements

    This position may be based anywhere in the contiguous 48 states but may choose to work in the NASPA Washington, D.C. Office with the option for occasional work from a remote location, if desired.

    This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

    Regular overnight travel to NASPA events, college and university campuses, and to The Suder Foundation is expected, traveling by air and ground transportation.

    Employment Status

    This position is classified as full-time exempt status.

    To Apply

    Interested candidates should submit the following for consideration:

    • a letter of interest with salary requirements;
    • resume/vitae;
    • three references; and
    • a sample of recent writing relevant to this position or that demonstrates program development and execution experience.

    A complete set of materials should be emailed to Sarah E. Whitley, Ph.D., Senior Director, Center for First-generation Student Success, at [email protected] Materials received by Wednesday, September 19th will receive priority consideration but review will continue until the position is filled. No calls, please.

    NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, or disability in any of its policies, programs, and services.


  • Program Assistant, Center for First-generation Student Success

    Summary

    The program assistant will provide administrative and program support to the daily operation, professional development offerings, and online presence of the Center for First-generation Student Success . The program assistant will engage with direct Center staff as well as a broad set of NASPA colleagues to support general administrative tasks and fiscal reconciliation, manage inventory and shipping needs, and coordinate meetings and communications with key Center stakeholders including The Suder Foundation, the Center Advisory Board, and the Center Advocacy Group. The program assistant will identify content for the Center’s online scholarly literature and media archives, develop new website content and event pages, provide social media management, and engage in the development of general marketing and communication needs. The program assistant will liaise with NASPA partners on the logistics and execution of Center professional development conferences and events as well as external Center engagements. The program assistant will serve as the front line of customer service for the Center through management of official email accounts, responding to inquiries regarding products and services, and managing emerging program contacts. 

    Reports To: 

    Senior Director, Center for First-generation Student Success

    Supervises:

    No supervision responsibilities.

    Specific Responsibilities of the Position:

    Professional Development

    • Assist in the execution of conferences, workshops, events, live briefings, and other
    • services, both NASPA and external Center engagements, with duties including, but not
    • limited to:
      • Creation of initial in-person and virtual program event websites and management of the registration pages for events;
      • Coordinating technological resources with NASPA staff;
      • Executing contracts and reconciling payment for speakers and services;
      • Contributing to program book review and execution and material development;
      • Managing shipping and receiving for all engagements;
      • Collaborating with NASPA’s membership team on registration needs; and
      • Overseeing ordering and inventory of Center marketing, promotional, and programmatic materials.
    • Support the call for programs and applications processes for multiple events and professional development opportunities offered by the Center.
    • Support program logistics for current and emerging Center programs and initiatives to include a national recognition program, First Scholars® , research, and publications.

    Administrative and Leadership Support

    • Assist the Center’s senior director with administrative tasks to include scheduling travel, conference calls, appointments, and calendar prioritization;
    • Assist the Center’s senior director with financial tasks to include reconciliation of credit card transactions, invoicing, and budgeting;
    • Input and update Center Advisory Board and Advocacy Group rosters, term limitations, and appointment letters, and manage correspondence and meetings;
    • Schedule and coordinate monthly video calls and regular in-person meetings with The Suder Foundation and key stakeholders;
    • Manage the Center’s shared drive of documents and files to provide efficiencies;
    • Provide excellent internal and external customer service and support;
    • Create and improve Center processes and procedures to maximize efficiency and consistency; and
    • Participate in departmental, divisions, and organizational strategic planning, meetings, and projects.

    Communication

    • Manage the Center’s official email account and correspond with constituents;
    • Support the management of the Center general website information;
    • Support the development of original Center website content to include blogs, interviews, and profiles and to provide review and formatting;
    • Scout web-based resources for emerging media and scholarly literature to populate the Center’s online archives;
    • Assist with content development for the Center’s social media accounts;
    • Liaise with marketing and communications around promotion, production, and printing needs;
    • Partner with external entities to schedule Center marketing materials in program books or onsite exhibit appearances; and
    • Design and edit program materials (i.e. invitations, images, templates, lists, slide decks).

    Qualifications

    • Bachelor’s Degree Required.
    • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
    • Ability to work effectively via videoconference and remote communication channels
    • Demonstrated effective writing, communication, and project management skills.
    • Strong organizational skills, with the ability to establish priorities, manage multiple demands and projects, and meet deadlines.
    • Ability to take initiative, use sound judgment, resolve problems diplomatically and discreetly, and work effectively, independently, and cooperatively with all levels of staff and constituents.
    • Exceptional interpersonal skills with the ability to build relationships inside and outside the organization with stakeholders, customers, and colleagues.
    • Flexible, with the ability to multi-task and frequently adjust to changing priorities and timelines in a fast-paced working environment. Ability to work under tight deadlines with short turnarounds.
    • Demonstrated ability to think strategically, delegate responsibility, listen carefully, build consensus, communicate and advocate effectively in a complex matrix organization.

    Preferred Qualifications:

    • Experience with CMS and website development and proficiency in managing social media platforms.
    • Experience with graphic design for the web, Photoshop, and video and audio editing skills.
    • Experience in higher education settings and a general understanding of first-generation student experiences.
    • Experience with managing grants and grant budgeting.

    Office Location/Working Conditions/Physical Requirements

    This position is located in the NASPA Washington, D.C. Office (111 K Street, NE, behind Union Station) with the option for occasional work from a remote location.

    This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing. This position will be required to pack program materials for shipment, including moving potentially heavy boxes, and to assist in set up of meeting spaces.

    Occasional overnight travel to NASPA events is expected during which the position may be expected to complete set-up and stand for longer periods of time than usual, traveling by air and ground transportation.

    Employment Status

    This is a full-time non-exempt position.

    To Apply

    Interested candidates should submit the following for consideration:

    • a letter of interest including salary requirement;
    • resume/vitae;
    • three references; and
    • a sample of recent writing relevant to this position or a product or presentation that demonstrates creativity, critical thinking, and communication skills.

    A complete set of materials should be emailed to Sarah E. Whitley, Ph.D., Senior Director, Center for First-generation Student Success, at fir[email protected] Materials received by Wednesday, September 19th will receive priority consideration but review will continue until the position is filled. No calls, please.

    NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, or disability in any of its policies, programs, and services.