Cancellation: The cancellation deadline to receive a refund is March 16, 2018, less a $50.00 administrative fee. All cancellation and refund requests must be received in writing. No refunds will be given after this date for any reason. All requests for cancellation and refunds must be in writing to [email protected] .
Group Registration: NASPA offers discounts for attendees registering in groups of two or more individuals. To apply for this discount please contact NASPA at firstname.lastname@example.org . Please include in the email your name, the conference you're registering for, your institution name, and how many individuals you're registering. Our membership department will contact you once they've received this information.
In order to receive the discount group rate, each registrant must have an active NASPA individual membership. Please note the code is not retroactive and will only activate during registration therefore, you must register after the discount code has been granted.
Purchase Orders: Purchase orders will NOT be accepted for registration. There is now a Bill Me option online if you need to submit paperwork to your accounting office to have a check cut for your registration payment. Please use that option when registering online.
Substitutions: Substitutions are allowed by individuals within the same institution/company. Substitutions should have the same member classification so that the payment is an even exchange transfer of payment. Please email your request for the substitute attendee to [email protected]
Registration Questions? Contact the NASPA office at 202-265-7500 or via e-mail at [email protected] .