Jennifer ”Jenn” Mallen serves as the director of new student & family programs at the University of North Carolina at Chapel Hill, where she is responsible for overseeing new student & family orientation, week of welcome, Carolina family weekend, Carolina parents council, family communications, and related student leader selection and training and family volunteer management. Jenn has 20 years of in experience in higher education, including orientation and family programming, student leadership development, student organization advising, Greek life, higher education research and teaching, and development and alumni relations. Jenn earned her B.S. from Tufts University, her Ed.M. from the Harvard Graduate School of Education, and her Ph.D. from UCLA.