Work at NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of Integrity, Innovation, Inclusion, and Inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

OUR VALUES

When you join the NASPA team, you become part of an extraordinary group who work together across functional areas to best serve our members and the student affairs profession. In addition to NASPA’s four Guiding Principles, we have set an aspirational vision for how we embody these values, called The Way We Work, which includes Accountability, Celebration, Ethics, Experiences, Learning, People, Presence, and Solutions. Our culture is one that puts people first, with policies and practices developed to meet the needs of each team member.

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color; national origin; religion; sex; age; gender identity or expression; affectional or sexual orientation; veteran status; disability; marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities.
 

OUR BENEFITS

NASPA benefits include nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

MEET OUR TEAM 

To learn more about our team, please visit our staff directory.

INTERNSHIP OPPORTUNITIES

Our Current Openings

To learn more and apply for one of our current openings, please review the individual position descriptions below.

Assistant Director for Meetings and Events

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position is situated in the Professional Development Team, which is responsible for the planning and execution of a suite of professional development offerings to NASPA members. NASPA provides exceptional conferences, workshops, and symposia that educate and empower student affairs professionals to advance student success in higher education. It is with this frame that team members work, collaborating with colleagues across the Association to ensure NASPA’s initiatives have the greatest impact on our members and the student affairs profession.

About the Position

The NASPA Assistant Director for Meetings and Events (ADME) provides leadership, management, and support for the production and implementation of a select portfolio of educational conferences and events for the Association, including (but not limited to) managing the site selection process, event logistics, and pre- and post-meeting materials, as well as editing information for dissemination to attendees and providing additional support as needed for a variety of workshops, institutes, and conferences with attendance ranging from 20 - 1,600 attendees. The ADME works closely with the Director for Meeting and Events (DME) on logistical planning of NASPA’s city-wide annual conference which has between 6,500 - 8,000 attendees and over 700 educational sessions. This position is also responsible for database management, program assignments, meetings & receptions assignments, and liaising with member committees for the NASPA Annual Conference. 

Reports To

Director for Meetings and Events

Supervises

The ADME supervises and mentors two NASPA Professional Development Managers (PDMs), in the planning and execution of all program operations (e.g., event websites, call for programs, mobile applications) and event logistics (e.g., shipping, supply management, speaker management). 

Essential Responsibilities

Conferences/Institutes/Workshops

  • Plan, implement, manage, logistical components of 15-25 place-based & virtual conferences, institutes, workshops and special events with attendance ranging from 30-1,600 attendees

  • Responsible for leading the team responsible for all event logistics and on-site event management

  • Work closely with third-party companies to coordinate sourcing, site selection, and room block management for meetings and events

  • Serve as liaison with meeting venues for program logistics, food and beverage functions, audio visual services, vendor services, housing reports, and all other related functions

  • Collaborate with program leaders to ensure accurate budgeting for meetings/events; reconcile program budgets, while monitoring financial performance through forecasting and revenue projections

  • Review and reconcile all meetings/conference billing upon completion of event(s)

  • Research, contract, and design activations that engage attendees and enhance the onsite or virtual experience

  • Conduct site inspections (virtually or in-person) resulting in the selection of a suitable venue

  • Assist with planning and execution of in-office meetings/events, including committee meetings, staff development meetings, and receptions with partner organizations

  • Strategize with the executive team to determine how the conferences and meetings can meet organizational goals and objectives, as well as member’s needs

Annual Conference

  • Support the Director of Meetings and Events with the design and execution of the Annual Conference 

  • Collaborate with the Conference Leadership Committee (CLC) and various subcommittees to develop timelines, create content, and organize ancillary and engagement events

  • Develop and update content for the Annual Conference website regarding programmatic and event information

  • Manage the Annual Conference meeting database which houses educational programs, meetings, and presenter information

  • Manage VIP, staff, speaker, vendor, and committee housing for Annual Conference.

  • Implement the ancillary event process for the Annual Conference which includes the slotting, scheduling, and catering needs for 200+ social events, alumni reunions, and receptions from institutions, corporations, and partner organizations

Event Platform

  • Serve as the main point of contact for NASPA’s conference mobile and event app - Socio

  • Provide expert knowledge and training to NASPA staff and members when needed to support projects, including but not limited to RingCentral, Zoom and GoToMeetings

  • Generate and download event reports and metrics

  • Support the development of materials such as Best Practices, FAQs, and training slides to support event attendees, meeting hosts, speakers & presenters, and event support staff


Additional Duties 

  • Lead the planning and execution of in-office meetings/events, including the Board of Director meetings, staff development retreats, and receptions with partner organizations

  • Participate in on-going professional development through PCMA, MPI, or other event management, project management, and/or association management organizations

  • Support the activities of other staff members and work on special projects as assigned

  • Other activities, duties, and responsibilities as assigned to support the association

Qualifications

  • A Bachelor’s degree in a related field preferred. Certified Meeting Professional (CMP), Digital Event Strategist (DES), and/or other meeting designation preferred

  • Minimum 3-5-years’ experience with proven ability in meeting or hotel conference services within a professional setting required, experience in a non-profit or association environment preferred

  • Previous supervisory experience preferred

  • Experience negotiating and building relationships with vendors

  • Demonstrated writing, communication, project management skills

  • Strong organizational skills, with the ability to establish priorities, manage multiple demands and projects, and meet deadlines

  • Tech savvy – significant knowledge of Microsoft Office products and the ability to learn computer and database functionality quickly is required. The Association utilizes the google suite of solutions, knowledge is preferred but we will train individuals on these applications 

  • Ability to take initiative, use sound judgment, and work effectively and cooperatively with all levels of staff and constituents

Employment Status

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

Salary Range

The salary range for this position is $60,000 - $65,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

Office Location/Working Conditions/Physical Requirements 

Office Location

This position is located in Washington, D.C. Office with the option for regular work from a remote location several days per week. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office. As this position will primarily work on a computer, including phone, email, and video conferencing.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. You must be able to occasionally travel to the D.C. NASPA Office.

Travel 

Moderate overnight travel to NASPA workshops is expected during which the position may be expected to complete set-up and stand for longer periods of time than usual, traveling by air and ground transportation. The NASPA Annual Conference will require 10 consecutive days of traveling. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who need to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

Responsibilities frequently may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

This position will be required to routinely pack and unpack items for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds. 

This position will be required to coordinate on-site event execution, which may include moving furniture and other items, navigating event spaces, and communicating verbally with venue staff.

Commitment to Non-Discrimination Statement 

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter

  • Resume

  • Three References


A complete set of materials should be submitted through this Asana form. Materials received by Wednesday, November 19, 2021 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

Assistant Director of Leadership and Mid-to-Senior Level Career Initiatives

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

 

About the Position 

The assistant director of leadership and mid-to-senior level career initiatives (AD) provides leadership, management, and support for a select portfolio of educational programs, member engagement, and Association initiatives for student affairs professionals who aspire to senior leadership roles in higher education. The AD provides oversight for the development of educational content that is consistent with the mission, vision, and strategic goals of NASPA. This position works with volunteer members and other NASPA staff to develop and implement professional development programs such as, but not limited to, the NASPA Institute for Aspiring Vice Presidents for Student Affairs, the NASPA Mid-level Administrators Conference, and several programs and events connected with the NASPA Annual Conference.

The AD also plays an important role in promoting and supporting member engagement opportunities connected with career advancement to senior-level student affairs roles.

Additionally, the AD supports various constituent groups (e.g., the NASPA Small Colleges and Universities Division, NASPA Mid-level Steering Committee) in their work in executing their volunteer leadership roles by providing high-level guidance and support. Working collaboratively with NASPA staff and members, the AD also serves as a resource for member and public inquiries about the Association.

 

Essential Responsibilities

Professional Development Event Management

  • Serve as the lead NASPA program manager in the planning and successful implementation of the NASPA Institute for Aspiring Vice Presidents for Student Affairs, the NASPA Mid-level Administrators Conference, and additional programs/events as assigned;
  • Assist with other programs targeting current and aspiring senior student affairs officers and other higher education leaders;
  • Develop and reconcile program budgets while monitoring financial performance through forecasting and revenue projections;
  • Guide cross-functional teams responsible for marketing, customer service, logistical support, and sponsorship solicitation; 
  • Communicate regularly with volunteer members, often including executives and external organizations, to develop impactful educational content delivery;
  • Review and approve hotel/venue logistics to ensure program success;
  • Collaborate with NASPA marketing and communications staff to write and edit all aspects of conference collateral to include event websites, digital and print marketing, and social media activity;
  • Assist in the planning and development of additional NASPA conferences, workshops, and institutes as needed;
  • Support the NASPA Annual Conference through means such as, but not limited to, overseeing a conference sub-committee and contributing to program review, editing, and selection; and
  • Assist in the planning and development of content delivery and events during the NASPA Annual Conference. 


Volunteer Management

  • Serve as staff liaison for the NASPA Small Colleges and Universities Division and NASPA Mid-level Steering Committee;
  • Contribute to and facilitate leadership training and volunteer management for teams of volunteers across the country to generate content and engagement opportunities; 
  • Oversee volunteer conference planning committees comprised of members, primarily senior student affairs officers, from across the country to develop enriching content for NASPA’s educational programs portfolio;
  • Act as a staff communication liaison to the leadership of a NASPA Knowledge Community, ensuring members are connected, knowledgeable, supported, and accountable; and
  • Serve as a primary resource for inquiries related to the AD’s portfolio of conferences and overall association details.


Additional Responsibilities

  • Partner with Membership team members to identify and track transitions in senior student affairs officer roles, president/chancellor positions, and promising senior-level volunteer prospects;
  • Partner with  Justice, Equity, Diversity, and Inclusion Team to develop and enact effective member recruitment, engagement, and volunteerism strategies; leverages opportunities imbedded in other duties (e.g., professional development offerings, member interaction, and engagement with constituent groups) to advance Association priorities;
  • Review, edit, and post volunteer-written blog entries to the NASPA website;
  • Manage and edit website content to ensure that accurate information is available to members and the public-at-large; and
  • Assists with all-team projects and participates actively in staff meetings and projects.
  • Other activities, duties, and responsibilities as assigned to support the association. 

 

Reports To

Senior Director of Leadership and Senior Student Affairs Officers Initiatives 

 

Qualifications

  • At least three years of full-time work experience including at least two years of program management experience is required; experience working in a professional association, higher education, or similar professional setting is preferred.
  • A master’s degree is required, preferably in adult learning, higher education administration, leadership development or related field.
  • Knowledge of current issues related to higher education and student affairs administration is required.
  • Superior project management skills including the ability to manage many projects simultaneously is required.
  • Strong organizational skills, with the ability to establish priorities, manage competing demands, and meet deadlines are required.
  • Excellent written and verbal communication skills are required.
  • Superior customer service skills are required.
  • Proactive, highly-motivated, and collaborative nature required.
  • Experience engaging professionally with executives and external partners is preferred.
  • Excellent ability to establish, build, and maintain interpersonal relationships is required.
  • Data management experience, i.e., ability to collect, analyze, and synthesize data to develop action plans is preferred.
  • Ability to take initiative, use sound judgment, resolve problems diplomatically and discreetly, and work effectively, independently, and cooperatively with all levels of staff and constituents.
  • Capacity to build relationships inside and outside of the organization with stakeholders, members, and colleagues.
  • Proficiency in the use of computers and application software in a networked environment and the ability to learn and utilize new technology tools as they emerge are required.
  • Demonstrated commitment to cultivating an inclusive work environment that values the perspectives and lived experiences of a diverse workforce and membership.

 

Employment Status

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

 

Salary Range

The salary range for this position is $55,000-60,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

Office Location

This position may be based anywhere in the contiguous 48 states.

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

 

Travel 

Moderate overnight travel to represent NASPA at events, on college and university campuses, and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

 

Physical Requirements

The position is primarily office-based with primary work on a computer, including phone, email, and video conferencing

Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

This position will be required to coordinate on-site event execution, which may include moving furniture and other items, navigating event spaces, and communicating verbally with venue staff. 

 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

 

Commitment to Non-Discrimination Statement 

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter
  • Resume
  • Three References

A complete set of materials should be submitted through this Asana form. Materials received by November 1, 2021 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

Assistant Director of Peer Education Initiatives

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position is housed organizationally in NASPA’s Professional Development team within the Health, Safety, and Well-being Initiatives

About the Position

The assistant director of peer education initiatives is responsible for developing and implementing a strategic vision to support peer education in the field of student affairs within higher education. This strategic vision should incorporate an understanding of and a means to operationalize key components of peer education, including developing peer educators themselves, supporting advisors and the groups networked to support peer education, and elevating peer education as a methodology. In addition, this position supervises the coordinator responsible for delivering in-person and virtual peer education trainings. The assistant director provides strategic vision, subject matter expertise, technical assistance, and connectivity to the peer education programs in place at NASPA institutional member campuses.

Reports To

Senior Director, Culture of Respect

Essential Responsibilities

The assistant director of peer education initiatives will lead four key areas, described below. Specific responsibilities for each of the four areas are outlined below.  

1.      Develop current and prospective peer educators

  • Manage all aspects of the NASPA General Assembly conference such as planning, communicating, executing, and working cross functionally with multiple departments.

  • Recruit, train, and guide the students of the Peer Education Leadership Project (PELP) to create impactful campus programs.

  • Create and refine training programs and supplemental or topic-specific modules and materials.

  • Deliver on-site and virtual trainings, usually 16-24 trainings annually. Trainings primarily focus on the education of undergraduate student leaders, but may also include trainings for graduate students, student affairs staff, and campus faculty.

2.      Develop peer education advisors

  • Manage all aspects of the Peer Education Advisors Institute such as planning, communicating, executing, and working cross functionally with multiple departments.

  • Support trained trainers in the CPE program through learning management system (LMS) assistance, facilitation guidance, training updates, and content refreshers.

  • Support the success of the advisors academy by helping with sales and marketing, ensuring a high quality LMS experience, and onsite coordination of trainings.

3.      Connect and support groups networked around peer education

  • Oversee all NASPA volunteer groups and activities related to peer education, including strategic planning and volunteer recruitment and management.

  • Track and identify peer education programs at NASPA institutional member campuses.

  • Develop and disseminate peer education resources, as well as provide technical assistance to peer education groups.

4.      Contribute to the research and thought leadership of peer education as a methodology

  • Support the collection of data and dissemination of results for the National Peer Educator Study (NPES).

  • Collaborate with peer education researchers and thought leaders to develop and implement strategies to educate student affairs leadership about the value and benefits of peer education. This includes helping leadership think beyond traditional models of utilizing peer educators solely as a means of disseminating health information and instead considering new opportunities to build on peer educators’ leadership skills.

Other duties include:

  • Business development: market and sell 40-50 trainings annually. This is successfully done by reaching out to nearby campuses during travel, calling and emailing potential sites, and maintaining relationships with campus contacts. In addition, this position is responsible for sales in exhibit halls during NASPA events and additional industry-related conferences throughout the year.

  • Evaluation: evaluate training program objectives as part of an overall project evaluation to determine training program success.

  • Management and supervision: supervise the CPE trainer and develop their capacity to implement, evaluate, and expand the reach of peer education through NASPA programs and initiatives.

Qualifications

  • Bachelor’s Degree required. Educational background and experience in student development, higher education administration, leadership development, or health promotion preferred.

  • At least 2 years experience with peer education or student leadership programs.

  • At least 2 years of experience facilitating trainings, and writing or refining curriculum.

  • Demonstrated presentation and facilitation skills.

  • Strong organizational skills, with the ability to establish priorities, manage multiple demands and projects, and meet deadlines.

  • Experience with Microsoft Office products and the ability to learn new technologies/computing applications easily.

  • Experience in a professional association and/or experience in student affairs administration.

  • Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process.

  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.

 

Employment Status

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

Salary Range

The salary range for this position is $58,000 - $63,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

Office Location/Working Conditions/Physical Requirements 

This position may be based anywhere in the contiguous 48 states. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

 

Travel 

Regular overnight travel to represent NASPA at events, on college and university campuses, and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

 

Physical Requirements

  • This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

  • Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color; national origin; religion; sex; age; gender identity or expression; affectional or sexual orientation; veteran status; disability; marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities.

 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter

  • Resume

  • Sample presentation (PowerPoint, Google Slides or similar. 10 slides minimum)

A complete set of materials should be submitted through this Asana form. Materials received by November 26 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

Assistant Director of Professional Development

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position is situated in the Professional Development Team, which is responsible for the planning and execution of a suite of professional development offerings to NASPA members. NASPA provides exceptional conferences, workshops, and symposia that educate and empower student affairs professionals to advance student success in higher education. It is with this frame that team members work, collaborating with colleagues across the Association to ensure NASPA’s initiatives have the greatest impact on our members and the student affairs profession.

About the Position 

The Assistant Director of Professional Development (ADPD) provides leadership, management, and support for the production and implementation of a select portfolio of educational conferences, volunteer management, and Association initiatives. The ADPD provides oversight for the development of learning content that is consistent with the mission, vision, and strategic goals of NASPA. Responsibilities for the position include working with volunteer members to develop and implement a portfolio of professional development offerings including, but not limited to: the Symposium on Military-Connected Students, the Assessment, Persistence, and Data Analytics Conference, The Leadership Educators Institute, and the Community Colleges Institute. The person in this role will work collaboratively with cross-departmental teams (such as meetings, marketing, and/or sponsorship) to drive project outcomes and team success. The ADPD will also support member volunteers as a staff liaison to committees and/or advisory boards to ensure that varied perspectives are considered in NASPA programs, publications, and initiatives. 

Essential Responsibilities

Professional Development and Event Management

  • Serve as the lead NASPA coordinator in the planning, implementation, and development of conferences, workshops, and symposia
  • Initiate and set goals for programs according to the strategic objectives of the Association
  • Devise evaluation strategies to monitor performance and determine needs for improvement
  • Write and edit all aspects of conference collateral to include event websites, digital and print marketing, and social media/blog postings in collaboration with marketing and communications team
  • Develop and reconcile program budgets while monitoring financial performance through forecasting and revenue projections
  • Ensure program operations and activities adhere to internal policies and processes
  • Guide cross-functional teams responsible for marketing, customer service, logistical support, and sponsorship solicitation
  • Communicate regularly with volunteer members, often including high-level executives and outside organizations, to develop impactful educational content delivery
  • Review hotel/venue logistics with meetings team to ensure program success
  • Assist in the planning and development of additional NASPA conferences, workshops, and institutes as needed
  • Support the NASPA Annual Conference through means such as, but not limited to: oversee a conference subcommittee, contribute to program review and selection, and onsite duties as assigned

Volunteer Management

  • Serve as liaison for assigned NASPA constituent groups
  • Facilitate leadership training and volunteer management for teams of volunteers across the country to generate content and engagement opportunities
  • Ensure volunteers are informed about the Association’s policies, procedures, and volunteer opportunities
  • Oversee volunteer conference planning committees to develop enriching content for conference portfolio
  • Act as a communications liaison to a NASPA Knowledge Community, ensuring members are connected, knowledgeable, and accountable
  • Serve as a primary resource for member inquiries related to portfolio of conferences and overall Association details.

Reports To

Assistant Vice President for Professional Development

Qualifications

  • Bachelor’s degree required. Master’s degree in educational background in student development, higher education administration, or leadership development is preferred.
  • Excellent organizational skills and attention to detail, with the ability to establish priorities, manage multiple projects, and meet deadlines;
  • At least two years of experience producing events, programs, or workshops is required. Experience at a membership association is preferred.
  • Demonstrated experience with using technology to increase organization and productivity, including a strong ability to learn how to use new platforms;
  • Excellent written and verbal communication skills are required;
  • Proactive, highly motivated, and collaborative nature required;
  • Superior customer service skills are required.
  • One year of volunteer (subject matter experts) management experience is preferred.
  • Exceptional interpersonal skills with the ability to build relationships inside and outside the organization with members, vendors, building management, and colleagues;
  • Ability to speak conversational Spanish is highly desirable.

 

Employment Status 

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

Salary Range

The salary range for this position is $55,000-$60,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

Office Location/Working Conditions/Physical Requirements 

Office Location

This position may be based anywhere in the contiguous 48 states with access to a major airport within 2 hours. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office. As this position will primarily work on a computer, including phone, email, and video conferencing.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. You must be able to occasionally travel to the D.C. NASPA Office.

Travel 

Moderate overnight travel to NASPA workshops is expected during which the position may be expected to complete set-up and stand for longer periods of time than usual, traveling by air and ground transportation. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who need to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

Responsibilities frequently may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

This position will be required to routinely pack and unpack program materials for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds. 

This position will be required to coordinate on-site event execution, which may include moving furniture and other items, navigating event spaces, and communicating verbally with venue staff. 

Commitment to Non-Discrimination Statement 

It is NASPA’s policy to provide equal employment opportunities for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter
  • Resume
  • Three References


A complete set of materials should be submitted through this Asana form. Materials received by Friday, November 19 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

Associate Director of Specialty Certification Relations

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

The position is housed organizationally within the Higher Education Consortium for Student Affairs Certification (The Consortium), which is operationally connected to NASPA for several functional areas. The Consortium supports and strengthens the student affairs profession and individual student affairs educators through offering certification credentials beginning in 2022. The Consortium is a collaboration among ACUHO-I, ACUI, AFA, ASCA, NACA, NASPA, and NIRSA dedicated to promoting and advancing the student affairs field in higher education.

About the Position

The Associate Director (AD) of Specialty Certification Relations is responsible for managing all aspects of specialty area certifications, including in campus activities, college unions, collegiate recreation and well-being, fraternity and sorority life, housing and residential life, and student conduct. The AD serves as the primary point of contact for all specialty area certifications; manages inquiries, materials, and records for specialty certification applicants and certificants; communicates directly with testing vendors; liaises with partner associations; and manages specialty area marketing and communications.

The AD collaborates with the Executive Director to ensure the continued development and management of the Consortium policies and procedures. Supporting certification governance, policy development, and advisory groups are integral to this position’s responsibilities.

Essential Responsibilities

  • Serve as the primary contact for facilitating all tasks supporting the development, implementation, operation, maintenance, and management of specialty area certifications.
  • Process and evaluate certification applications and documentation to determine eligibility in accordance with current certification standards and policies.
  • Manage workflow and tasks effectively in the certification management system, prioritizing time-sensitive tasks first and completing work within pre-established time frames.
  • Establish and maintain appropriate database records in the certification management system for applicants and certificants. Ensure data integrity, document management and control, and consistent processing and business rule application to all certification records in the certification management system.
  • Serve as the primary contact for specialty area certification with the Consortium’s testing vendor.
  • Provide proactive and ongoing communications and guidance to applicants, certificants, and/or association partners via telephone, web conference, or in writing.
  • Develop and deliver consistent specialty area certification communications, information, materials, and physical and electronic collateral. Manage specialty area certification information on webpages and marketing efforts.
  • Conduct educational and informational activities for different audiences to educate and inform on topics related to certifications, including at conferences and professional development events.
  • Provide guidance and answer inquiries about certification maintenance policies.
  • Resolve applicant and certificant issues and complaints using consistent messaging and referencing standards, policies, and procedures.
  • Support the establishment of the certification governance structure and the work of various governance and advising groups on issues that pertain to certification, including in specialty areas.
  • Provide supplemental support to general student affairs educator certification.
  • Assists with all-team projects and participates actively in staff meetings and projects.
  • Other activities, duties, and responsibilities as assigned to support the association. 

Reports to

Executive Director, Higher Education Consortium for Student Affairs Certification

Qualifications

  • Baccalaureate degree required; Master’s degree preferred.
  • Experience working within a non-profit association certification setting (understanding of ISO/IEC 17024 accreditation policies and procedures is preferred).
  • Minimum of four-to-five years professional experience including project management and/or administration of professional certification programs or products.
  • Strong writing skills and ability to communicate in an effective, collegial, and timely manner.
  • Strong customer service orientation and skills; ability to interact with applicants, certificants, stakeholders, governance bodies, and volunteers across various levels.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
  • Experience with marketing and communications.
  • Experience with data entry and data management; experience with certification management system preferred.
  • Experience in volunteer/committee management.
  • Ability to work both autonomously and collaborate effectively across internal departments and with external stakeholders to achieve mission and goals in a collegial and timely manner.
  • Ability to effectively organize, prioritize, and manage multiple tasks to ensure timely and accurate results.
  • Ability to travel out of state and overnight as needed (anticipated 3-4 times per year).
  • Experience working in and/or professional familiarity with a higher education setting preferred.

Employment Status

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

Salary Range

The salary range for this position is $72,000 to $78,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements

Office Location

  • This position may be based anywhere in the contiguous 48 states. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

Travel 

Occasional overnight travel to represent NASPA at events, on college and university campuses, and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

  • This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.
  • Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs.
  • This position will be required to routinely pack and unpack program materials for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds.
  • This position will be required to coordinate on-site event execution, which may include moving furniture and other items, navigating event spaces, and communicating verbally with venue staff. 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

Commitment to Non-Discrimination Statement

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities.

To Apply

Interested candidates should submit the following for consideration:

  • Letter of Interest/Cover Letter
  • Resume
  • Three References

A complete set of materials should be submitted through this Asana form. Materials received by Monday, October 25, 2021 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

 

Creative Campaigns Manager

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position lives within the Marketing and Communications team. NASPA’s Marketing and Communications team is responsible for developing, synthesizing, and executing the Association’s multi-channel, multi-voice, and multi-audience communications, with a focus on dynamically marketing and advertising NASPA products and services to consistently meet or exceed engagement and revenue goals

About the Position 

The Creative Campaign Manager is responsible for collaboratively strategizing and supporting NASPA initiatives and campaigns through creative execution. This role will serve as a key liaison with internal and external stakeholders in creative execution of assets for NASPA campaigns, events, and initiatives. As part of the Marketing and Communications team, this individual will be a subject matter expert in all things creative and marketing. 

Essential Responsibilities

Design

  • Design and execute supplemental print and design collateral for NASPA initiative, including logo updates, program books, PowerPoint templates, branded documents, onsite signage, social posts, email graphics, and other graphic design needs.

Creative Project Management

  • Serve as the architect of intake, production, and design processes. This may include the development of project timeline, liaising with external designers, designing assets, working with stakeholders on gathering content, and finalizing assets to the program execution team for production.

Asset Management

  • Manage digital assets for internal and external use leveraging platforms like Google Docs, Asana, website CMS, email, and other forms of file storage and sharing. 
  • Curate ongoing brand imagery updates, including sourcing new stock photos, and serve staff needs in branding imagery from promotional use, i.e. cropping, watermarking, etc.

Video

  • Lead production and distribution of impactful short-form video advertisement and engagement spots in partnership with various NASPA events and initiatives.

Social Support

  • Work closely with Marketing Campaigns Manager in the creation and execution of all organic and paid social media campaigns.

Campaign Support

  • In collaboration with the rest of the marketing and communications team, develop comprehensive campaigns to support all of NASPA's events and initiatives.

Student Affairs

  • Develop knowledge about the field of student affairs and larger higher ed landscape to ensure an informed perspective when crafting content and speaking as NASPA.

Other Duties

  • Assists with all-team projects and participates actively in staff meetings and projects.
  • Other activities, duties, and responsibilities as assigned to support the association. 

Reports To

Director of Marketing and Communications

Qualifications

  • Bachelor’s Degree preferred
  • 3-5 years experience in graphic design and creative project management
  • Strong knowledge and understanding of Adobe Creative Cloud applications
  • Working knowledge of other design tools such as Canva, Figma, Miro
  • Experience using project management tools like Asana
  • Excellent written and verbal communication skills
  • Exceptional interpersonal skills with the ability to build relating relationships inside and outside the organization with members, vendors/contractors, and colleagues
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

 

Employment Status:

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

 

Salary Range

The salary range for this position is $55,000-$60,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

Office Location/Working Conditions/Physical Requirements 

Office Location

  • This position may be based anywhere in the contiguous 48 states. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

Travel 

Occasional overnight travel to represent NASPA at events, on college and university campuses, and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

  • This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.
  • Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 
  • This position will be required to routinely pack and unpack program materials for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds. 
  • This position will be required to coordinate on-site event execution, which may include moving furniture and other items, navigating event spaces, and communicating verbally with venue staff. 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

Commitment to Non-Discrimination Statement 

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter
  • Resume
  • Three References
  • Portfolio/design samples


A complete set of materials should be submitted through this Asana form. Materials received by October 29 will receive priority consideration, but review will continue until the position is filled.

Apply for this position

Director of Membership

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position is a part of the Operations Team, which is responsible for NASPA’s infrastructure and business operations. NASPA’s philosophy is that operations exists to enable the mission of the organization, with the Director of Membership building the foundation on which all NASPA staff engage and serve our members. 

 

About the Position 

The Director of Membership provides oversight and management for all aspects of NASPA’s membership initiatives, including but not limited to member recruitment and retention, analysis and reporting, data integrity, and customer service. The person in this position collaborates extensively across the organization as it is NASPA’s highest priority to provide smooth interactions and high-quality customer service to members. Working most closely with NASPA’s Database Administrator, Communications and Marketing Team, Senior Director of Data Analytics, and other NASPA staff who work directly with members through programs and volunteer management, the Director of Membership helps ensure that the Association’s work is connected to and showcases the value of a NASPA membership. 

 

Essential Responsibilities

Member Recruitment and Retention

  • Lead the development and execution of membership recruitment and retention campaigns, including new and renewed member onboarding.
  • Create and manage the join and renewal processes for individual and institutional members.
  • Focus on adding value to the NASPA membership experience, connecting the work of the association to the overall benefit of membership.
  • Serve as staff liaison to constituent group membership coordinators, running regular meetings and engaging them in NASPA's overall membership recruitment and retention strategy.
  • Collaborate with NASPA’s Communications & Marketing Teams to utilize email and social media channels to engage members.
  • Manage First-time Attendee initiatives at NASPA events, with focus on serving as the staff liaison to the volunteer committee working on FTA programming for the NASPA Annual Conference, leveraging engagement to build connections for the long-term.
  • Collaborate with NASPA’s Senior Director of Data Analytics to generate, analyze, and send monthly membership reports to NASPA staff, Board and other key constituencies. 
  • Recommend courses of action based on trends, with the ability to give moment-in-time feedback on the status of membership and what that means for different areas of the organization.
  • Manage the NASPA Annual Awards processes and collaborate with the NASPA Foundation and other constituent groups on additional awards and recognitions.

Customer Service

  • Oversee NASPA’s overall customer service strategy.
  • Ensure thorough and consistent training to all Association staff and membership volunteers.
  • Recognize trends in customer service inquiries, evolving processes, and member communications to proactively address issues by updating procedures and information on the NASPA website.
  • Manage core customer service channels including those related to membership, event registration, and general inquiries.
  • Regularly monitor the volume of incoming requests, making changes as necessary to staffing coverage to ensure customer service meets the current need.
  • Support team members in their individual roles to manage membership and event registration, virtually and on-site.

General

  • Supervise Membership Team, including full-time staff members and seasonal interns.
  • Develop and maintain standard operating procedures for all membership- and customer service-related processes.
  • Assist with all-team projects and participate actively in staff meetings.
  • Other activities, duties, and responsibilities as assigned to support the Association. 

 

Reports To

Vice President for Operations

 

Qualifications

  • Ability to simultaneously lead and execute, taking ownership of all aspects of the department.

  • Experience working in an association management system required, including reporting, member transactions and data management, and the overall role that an AMS plays in enabling member connection; Experience with Nimble AMS, or other Salesforce-based system preferred.

  • Strong problem solving and analytical skills.

  • Strong written and oral communication skills.

  • Excellent customer service skills.

  • Supervisory experience, including staff development and training.

  • 7-10 years experience in membership, association/non-profit management, database administration, or related.

  • Bachelor’s degree required.

  • Demonstrated commitment to cultivating an inclusive work environment that values the perspectives and lived experiences of a diverse workforce and membership.

 

Employment Status: 

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

 

Salary Range

The salary range for this position is $80,000-85,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

Office Location

This position may be based anywhere in the contiguous 48 states. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

Travel 

Occasional overnight travel to represent NASPA at events is a potential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

Responsibilities occasionally may require an adjusted work schedule and evening/weekend hours in order to meet deadlines and support events and programs. 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter

  • Resume

  • Three References

A complete set of materials should be submitted through this Asana form. Materials received by December 3 will receive priority consideration, but review will continue until the position is filled.

 

Apply for this position

Director of Network Strategy and Development (2-Year Full-Time Position)

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

 

About the Position 

NASPA is engaged in a multi-year grant to help institutions improve their advising practices through the Advising Success Network. Formed in 2018, the Advising Success Network (ASN) is a dynamic network of five organizations partnering to engage institutions in holistic advising redesign to advance success for Black, Latinx, Indigenous, Asian, and Pacific Islander students and students from low-income backgrounds. The network develops services and resources to guide institutions in implementing evidence-based advising practices to advance a more equitable student experience to achieve our vision of a higher education landscape that has eliminated race and income as predictors of student success. The ASN is coordinated by NASPA - Student Affairs Administrators in Higher Education, and includes Achieving the Dream, the American Association of State Colleges and Universities, EDUCAUSE, NACADA: The Global Community for Academic Advising, and the National Resource Center for the First-Year Experience and Students in Transition

The Director of Network Strategy and Development is a new role that will lead the creation of the ASN’s market-entry strategy. In this role, the Director will refine and test the ASN’s technical assistance service provision of equity-minded, holistic advising redesign supports to U.S. postsecondary institutions. The Director will work closely with NASPA leadership and network partners to create a sustainable revenue-generating line of business, including a phased approach to testing the value proposition of the network’s services with institutions of higher education. The Director will serve as a thought-leader and provide expertise in both marketing and business development to advance the ASN’s efforts in helping institutions provide more timely, effective, and holistic advising support to students. 

This position also works with NASPA leadership to support the execution of grant activities and manage communications with key stakeholders, consultants, and NASPA members. The Director’s primary roles are to strategize and lead approaches to researching and developing sustainable operating models for network activities. This work is occurring in the context of a grant, so attention to detail, ability to adapt, and strong interpersonal skills are critical. 

 

Essential Responsibilities

Network Strategy and Planning

  • In coordination with the Senior Director and other key stakeholders, contribute to the strategic vision for the ASN;
  • Organize and participate in planning and strategy workshops to suggest processes and offer workplans for business and product development;
  • Work with ASN leadership and consultants to conduct market research on the demand for and perceived value of network-created materials as well as field needs;
  • Work with the Advising Success Network team, partners, and consultants to finalize pricing and cost models, product and service packaging, and new revenue-generating strategies; 
  • Serve as project manager to ensure that all work is completed on-time and with high-quality;
  • Oversee consultant engagement, including the review of proposals, selection of contractors, and implementation of work plans;
  • Communicate strategy and vision to internal and external partners; 
  • Ensure program development and implementation is in alignment with stated initiative goals and work to date; and
  • Serve as an equity-minded facilitator who can skillfully guide the team, partners, and stakeholders towards consensus and defined shared vision and results.

Communication and Marketing

  • Supervise Assistant Director of Network Services and Communications and provide visionary leadership on internal and grant-related communications;
  • Develop, refine, test and implement network’s field-facing marketing plan in collaboration with NASPA's Communications and Marketing department and external consultants; 
  • Deliver presentations, blog posts, and other commentary for multiple audiences; and
  • Oversee the development of a “knowledge management hub,” which shares network-develop content with the field.

Lead Development, Testing, and Refinement of the ASN’s technical assistance offerings

  • Develop and continuously refine frameworks, work plans, points of view, and theories of change about the ASN value proposition for institutions of higher education and other postsecondary organization; 
  • Set the vision for sustainable service scoping and delivery processes for the ASN;
  • Support the Assistant Director of Network Services and Communications in designing and implementing differentiated ASN customer experiences (in collaboration with network partners);
  • Direct service testing and ensure user-centered design approaches; and
  • Work collaboratively on joint ASN projects related to communications, network management and grant management.

Actively engage in NASPA activities and events

  • Assist with all-team projects and participate actively in staff meetings and projects; and
  • Other activities, duties, and responsibilities as assigned to support the association. 

Reports To

Senior Director, Advising Success Network

Supervises

Assistant Director, Network Services and Communications

 

Qualifications

  • Master’s degree preferred, ideally with at least 5 years of experience in at least one of the following areas: higher education, communications, marketing, consulting and/or direct service development or a bachelor’s degree and at least 7-10 years of relevant experience; 
  • Experience with or understanding of cost and pricing strategies for higher education products and clients;
  • Experience creating and marketing services and/or products;
  • Track record of successfully supporting institutions through student success transformation and/or demonstrated commitment to equity-minded student success;
  • Strong strategic thinking and problem-solving skills, including the ability to provide clear structure when faced with ambiguous environments;
  • Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process;
  • An entrepreneurial spirit that is adaptable to a fast-paced, diverse, dynamic, and results-oriented culture;
  • Project management experience, preferably in grant-funded, nonprofit, or higher education setting, including an ability to coordinate multiple projects;
  • Strong communication skills with an emphasis on written communication in a variety of mediums; 
  • Ability to work independently and as part of a team, and;
  • Proficiency in the use of computers and application software in a networked environment, including experience with project management tools.

 

Employment Status

This is a two-year full-time, exempt position contingent upon continued grant funding for the project.

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

 

Salary Range

The salary range for this position is $90,000-$97,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

Office Location

  • This position may be based anywhere in the contiguous 48 states. 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19. 

Travel 

Moderate (approximately 2-3 days per month) overnight travel to represent NASPA at events and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

  • This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.
  • Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 
  • At times this position may require to routinely pack and unpack program materials for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds. 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

 

Commitment to Non-Discrimination Statement 

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

 

To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter
  • Resume
  • Three References


A complete set of materials should be submitted through this Asana form. Materials received by Friday, November 19, will receive priority consideration, but review will continue until the position is filled.

Apply For This Position

Operations Manager and Executive Assistant to the Vice President

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

This position lives within the Operations Team, which is responsible for the NASPA’s infrastructure and business operations. NASPA’s philosophy is that operations exists to enable the mission of the organization. It is with this frame that all team members work, collaborating with colleagues across the Association to ensure NASPA’s initiatives have the greatest impact on our members and the student affairs profession.

 

About the Position

The Operations Manager and Executive Assistant to the Vice President provides support for NASPA’s day-to-day operations. The successful candidate will be a detailed-oriented team player who thrives on building and maintaining systems/processes and finding efficiencies in workflow. In collaboration with the Vice President for Operations, the individual in this role will serve as the primary office manager, responsible for the day-to-day function of the office, including all supplies, vendor relationships, and overall organization. They will also provide critical support for the Vice President for Operations on projects related to technology, human resources, and general operations, including managing the Vice President for Operations schedule and calendar. Finally, the individual in this role will be part of the larger organization customer service team.

 

Essential Responsibilities

Office Management

  • Serve as primary point of contact for office-related items for both NASPA staff and building property management, communicating office-related updates to staff as needed
  • Serve as primary point of contact for office-related vendors, including arranging service for equipment as needed
  • Order and maintain inventory for office supplies and computers/hardware
  • Create and manage documentation of office procedures and policies
  • Manage mail and package process
  • Collaborate with other office stakeholders to keep office common spaces organized and floor plan updated 
  • Serve as member of in-house meetings team, coordinating set-up of onsite meetings at the NASPA D.C. Office

Executive Support

  • Manage and maintain schedule for the Vice President for Operations – monitor, update, prioritize, and confirm appointments, utilizing good judgment and strong decision-making skills
  • Coordinate travel arrangements for the Vice President for Operations, as needed
  • Complete corporate credit card/reimbursements reports and timesheets for the Vice President for Operations

Operational Support

  • Collaborate with Vice President for Operations in the management of staff training resources/documentation via NASPA Resource Hubs
  • Support new hire and departure processes by managing Asana projects and monitoring checklists
  • Serve as operational lead for full-staff meetings, managing calendar requests and recording
  • Engage in key projects in the areas of technology, human resources, and general operations as needed

Customer Service

  • Serve as member of the larger organization customer service team as part of the main NASPA inboxes and phone lines rotation, responding to general inquiries, fulfilling select member requests, and forwarding as necessary
  • Collaborate with colleagues across the organization to maintain a consistent, documented approach to our customer service needs

Other Duties

  • Assists with all-team projects and participates actively in staff meetings and projects.
  • Other activities, duties, and responsibilities as assigned to support the association.

 

Reports To

Vice President for Operations

 

Qualifications

  • Bachelor’s Degree preferred
  • 3-5 years experience supporting organization operations and/or senior-level leadership, with experience as an executive assistant preferred
  • Excellent organizational skills and attention to detail, with the ability to establish priorities, manage multiple projects, and meet deadlines
  • Passion for developing and maintaining systems and processes that increase overall organizational efficiency
  • Demonstrated experience with using technology to increase organization and productivity, including a strong ability to learn how to use new platforms
  • Excellent written and verbal communications skills
  • Exceptional interpersonal skills with the ability to build relationships inside and outside the organization with members, vendors, building management, and colleagues
  • Ability to take initiative, use sound judgment, and resolve problems diplomatically and discreetly
  • Ability to work effectively, independently, and cooperatively with all levels of staff and constituents
  • Demonstrated commitment to cultivating an inclusive work environment that values the perspectives and lived experiences of a diverse workforce and membership

 

Employment Status

Full-time Non-Exempt: Nonexempt employees are those employees who are covered by the federal Fair Labor Standards Act, and are eligible to be paid overtime work in accordance with the provisions of applicable wage and hour laws.

 

Salary Range

The salary range for this position is $60,000-70,000.

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements

Office Location

This position is located in the NASPA Washington, D.C. Office with the option for regular work from a remote location several days per week.

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

Please note, the NASPA Washington, D.C. Office is in partially-open status at this time, with all staff members who wish to spend time or work in the D.C. Office required to be fully vaccinated against COVID-19.

Travel

Occasional overnight travel to represent NASPA at events, specifically NASPA’s Annual Conference, is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car.

Please note, NASPA staff members who wish to travel on behalf of the Association are required to be fully vaccinated against COVID-19.

Physical Requirements

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

This position will be required to routinely pack and unpack items for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds.

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, staff members who are unable to be vaccinated because of a medical reason or sincerely held religious belief, or those who are unable to or choose not to be vaccinated for any other reason, will not have the option to spend time or work in the D.C. Office, attend in-person Association-related meetings/events, or participate in any other Association-related travel while this policy is in effect. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary.

 

Commitment to Non-Discrimination Statement

It is NASPA’s policy to provide equal employment opportunity for all applicants and employees. NASPA does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, disability, marital status, personal appearance, family responsibilities, genetic information, educational status, political affiliation, unemployment status, place of residence or business, source of income, or reproductive health decision making, or any other basis protected by state or federal laws in its hiring decisions and practices. When necessary, NASPA also makes reasonable accommodations for employees with disabilities.

 

To Apply

Interested candidates should submit the following for consideration:

  • Letter of Interest/Cover Letter
  • Resume
  • Three References

A complete set of materials should be submitted through this Asana form. Materials received by December 3, 2021 will receive priority consideration, but review will continue until the position is filled.

Apply for this position