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Open Positions

Director of Meetings and Events

General Summary of Position:

The NASPA Director of Meetings and Events (DME) will oversee the planning and execution of various conferences, meetings, and event activities for the Association. The DME is integral to the Association’s success and is responsible for ensuring meetings, conferences, and virtual events are implemented with professional acumen and financial viability. This meetings professional is primarily responsible for the administration of logistics, relationship management of third party vendors, and venue planning for the NASPA Annual Conference. In addition to the Annual Conference, the DME is the primary meeting professional on the Association's senior-level programming and liaison to the regional meetings. The DME assists in other Association educational meetings, conference budgets, and details in coordination with other NASPA program managers. This person has overall responsibility for the process, planning, and implementation of logistics and operations, in coordination with the Assistant Director of Meetings and Events (ADME), NASPA staff, and volunteer leaders.

The DME supervises the NASPA Assistant Director of Meetings and Events. Reporting to the Assistant Vice President for Professional Development, the DME is a leader within the Professional Development Team.

 

Essential to this role are the abilities to interact with staff (at all levels) in a fast-paced environment, to remain proactive, to be resourceful and efficient, and to maintain a high level of professionalism. High-quality written and verbal communication skills, strong decision-making ability and attention to detail are equally important. 

 

Job Responsibilities

 

  • Overall responsibilities
    • Plan, organize, and produce an in-person, hybrid, or virtual Annual Meeting with 8,000+ attendees and a 100,000 square foot exhibit hall. 
    • Supervise and support NASPA Assistant Director of Meetings and Events and their team of Professional Development Managers.
    • Overall responsibility for standardization and oversight of Association meetings, including reviewing and/or managing budget preparation and monitoring, space and site selections, menu selection, room set-up and food requirements, audio visual, general service company/decorator, room blocks, on-site management, transportation, etc.
    • Review, establish, and implement policies, procedures, guidelines, and data reporting for registration, housing, etc. along with appropriate cross-departmental staff.
    • Serve as liaison with third-party vendor in sourcing, contract negotiations, managing attrition, and determining required space for all of NASPA’s conferences.
    • Track and evaluate all signed NASPA hotel contracts for relevance and financial exposure to NASPA. Renegotiate provisions as appropriate. Work directly with hotels on rate and block reductions whenever warranted by economic or environmental circumstances. At the conclusion of each meeting, evaluate the housing bell curve and adjust future year contracting accordingly.
    • Contribute to on-going evaluation and assessment and work with the Senior Director of Data Analytics to have evaluations distributed, collected, and analyzed in a timely manner.
    • Maintain and develop a network of vendor/industry contacts and keep current on trends and changes within the meeting and convention industry to improve the quality of NASPA’s meetings and events.
    • Provide the highest level of customer care to members, volunteer leaders, exhibitors, and sponsors. 
    • Maintain the highest degree of professionalism, integrity, and ethical actions.



Specific responsibilities related to the NASPA Annual Conference

    • Provide leadership and coordination for the planning and execution of logistics and operations for the NASPA Annual Conference.
    • Develop NASPA Annual Conference budget along with the Vice President for Professional Development and manage revenue/expense coding and reconciliation of all final bills and post-conference financial reports.
    • Serve as the lead content manager of the NASPA Annual Conference website collaborating with the NASPA staff to ensure event details are accurate, timely, and updated regularly.
    • Management of third-party vendor(s) to include:
      • Research, evaluate, and negotiate with cities, convention facilities, and hotels for the Annual Meeting and recommend future sites to the executive board.
      • Manage hotel room blocks to ensure that NASPA is fulfilling hotel commitments. Track hotel pickup to determine if more rooms should be contracted. 
      • Review, establish, and implement policies, procedures, guidelines, and data reporting for registration, housing, etc. along with appropriate cross-departmental staff.
    • Collaborate with the Senior Director of Corporate Relations in the logistical aspects of the NASPA Annual Conference Exhibit Hall and sponsorship opportunities. 
    • Manage collaboration with Marketing and Communications Team to develop and organize information about the NASPA Annual Conference and ensure accuracy of website, any hard-copy meeting materials (i.e., dates, location, registration contact, fees, housing, etc.), and publicity in host cities.
    • Support NASPA Annual Conference Volunteer Leadership Committee in developing meeting timelines and work closely with staff committee liaisons.
    • Participate in on-going professional development through PCMA, MPI, or other event management, project management, and/or association management organizations.
    • Support the activities of other staff members and work on special projects as assigned.

 

Minimum Qualifications

  • A Bachelor’s degree in a related field preferred. Certified Meeting Professional designation preferred.
  • Minimum of 5 – 7 years of project, conference, and exhibition management preferably in nonprofit management with a professional association or society or within a customer service-oriented organization/hospitality setting. 
  • Demonstrated experience with conventions and events, including knowledge of convention center and hotel contracts, room block development and management, special event logistics, and food and beverage management.
  • Extensive experience in developing and managing complex departmental budgets, and overseeing annual budget processes for meetings and exhibits.
  • Experience negotiating and building relationships with partners and vendors, including but not limited to hotel contracts, venue contracts, vendor contracts, and room block management.
  • Ability to rapidly learn and introduce new technology. Knowledge of technical options for cross-functional on-site and remote virtual event planning. 
  • Demonstrated writing, communication, project management skills required, and experience writing event marketing content for websites preferred.
  • Strong organizational skills, with the ability to establish priorities, manage multiple demands and projects, and meet deadlines.
  • Proficiency in standard office technologies and membership database systems.
  • Ability to take initiative, use sound judgment, and work effectively and cooperatively with all levels of staff and constituents.

Employment Status

 Full-time Exempt

 

Application Process

To apply, please submit your cover letter, resume, and writing sample (no more than 1 page) to Tiki Ayiku at tayiku@naspa.org with “Director of Meetings and Events Applicant - INSERT NAME" in the subject line. Application reviews will be conducted on a rolling basis. Position will be open until filled. Priority Deadline, May 4, 2021.

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve a full range of professionals who provide programs, experiences, and services that cultivate student learning and success in concert with the mission of our colleges and universities. Established in 1918 and founded in 1919, NASPA comprises more than 16,000 members in all 50 states, 29 countries, and 8 U.S. Territories. 

 

Through high-quality professional development, strong policy advocacy, and substantive research to inform practice, NASPA meets the diverse needs and invests in realizing the potential of all its members under the guiding principles of integrity, innovation, inclusion, and inquiry.

 

NASPA members serve a variety of functions and roles, including the vice president and dean for student life, as well as professionals working within housing and residence life, student unions, student activities, counseling, career development, orientation, enrollment management, racial and ethnic minority support services, and retention and assessment.

NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, or disability in any of its policies, programs, and services.

 

To learn more about NASPA, please visit www.naspa.org.

Assistant Director of Professional Development

Summary

 

The Assistant Director of Professional Development (ADPD) provides leadership, management, and support for the production and implementation of a select portfolio of educational conferences. The ADPD provides oversight for the development of learning content that is consistent with the mission, vision, and strategic goals of NASPA. This position will work with volunteer members to develop and implement a portfolio of professional development conferences and workshops. This role will work collaboratively with cross-departmental teams (such as meetings, marketing coordinator, and/or sponsorship team members) across a range of other departments to drive project outcomes and team success. The assistant director will also support member volunteers in committees to ensure that varied perspectives are considered in all of NASPA’s programs, publications, and initiatives.

 

 

Specific Responsibilities of the Position

 

Event Management/Logistics

  •       Serve as the lead NASPA coordinator in the planning, implementation and assistance of conferences, workshops, and symposia;
  •       Develop and reconcile program budgets while monitoring financial performance through forecasting and revenue projections;
  •       Guide cross-functional teams responsible for marketing, customer service, logistical support, and sponsorship solicitation;
  •       Communicate regularly with volunteer members, often including high-level executives and outside organizations, to develop impactful educational content delivery;
  •       Review hotel/venue logistics with meetings team to ensure program success;
  •       Write and edit all aspects of conference collateral to include event websites, digital and print marketing, and social media/blog postings in collaboration with marketing and communications team;
  •       Assist in the planning and development of additional NASPA conferences, workshops, and institutes as needed;
  •       Support the NASPA Annual Conference through means such as, but not limited to: oversee a conference sub-committee; and contribute to program review and selection.

                                                                                                                                   

Volunteer Management

  •       Serve as liaison for assigned NASPA constituent groups;
  •       Facilitate leadership training and volunteer management for teams of volunteers across the country to generate content and engagement opportunities;

●      Oversee volunteer conference planning committees comprised of members from across the country to develop enriching content for conference portfolio;

  •       Act as a communications liaison to a NASPA Knowledge Community, ensuring members are connected, knowledgeable, and accountable; and
  •       Serve as a primary resource for member inquiries related to portfolio of conferences and overall association details.
  •       Bachelor’s degree required. Master’s degree in educational background in student development, higher education administration, or leadership development is preferred.
  •       At least two years of experience producing events, programs, or workshops is required. Experience at a membership association is preferred.
  •       Adept ability to successfully managing multiple projects with an eye for details under strict timelines is required;
  •       Excellent written and verbal communication skills are required.
  •       Proactive, highly motivated, and collaborative nature required.
  •       Tech savvy –significant knowledge of Microsoft Office products and the ability to learn computer and database functionality quickly is required.
  •       Superior customer service skills are required.
  •       One year of volunteer (subject matter experts) management experience is preferred.
  •       Experience interacting professionally with high-level executives and organizations is preferred.
  •       Excellent ability to establish, build, and maintain interpersonal relationships is preferred.

Qualifications

 

 

Office Location/Working Conditions/Physical Requirements

The ideal candidate is located in Washington, D.C. However, the position can be mostly done remotely. Occasional overnight travel to NASPA events is expected during which the position may be expected to complete set-up and stand for longer periods of time than usual, traveling by air and ground transportation. This person in this position will be required to routinely pack program materials for shipment, including moving potentially heavy boxes.

 

Employment Status

Full-time Exempt

 

Application Process

To apply, please submit your cover letter with salary request, resume, and writing sample (no more than 1 page) to Tiki Ayiku at tayiku@naspa.org with “Assistant Director for Professional Development Applicant - INSERT NAME" in the subject line. Application reviews will be conducted on a rolling basis with a priority deadline of May 12, 2021. Position will be open until filled.

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve a full range of professionals who provide programs, experiences, and services that cultivate student learning and success in concert with the mission of our colleges and universities. Established in 1918 and founded in 1919, NASPA comprises more than 16,000 members in all 50 states, 29 countries, and 8 U.S. Territories.  

 

Through high-quality professional development, strong policy advocacy, and substantive research to inform practice, NASPA meets the diverse needs and invests in realizing the potential of all its members under the guiding principles of integrity, innovation, inclusion, and inquiry.

 

NASPA members serve a variety of functions and roles, including the vice president and dean for student life, as well as professionals working within housing and residence life, student unions, student activities, counseling, career development, orientation, enrollment management, racial and ethnic minority support services, and retention and assessment.

 

NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, or disability in any of its policies, programs, and services.

Research and Policy Institute – Advising Success Network Communications and Marketing Intern, Summer 2021

Summary

The summer 2021 Communications and Marketing Intern is a fully remote position – up to 20 hours per week spanning 6-8 weeks starting in June 2021 – that is focused on supporting the Advising Success Network’s (ASN) marketing and communications efforts. We are seeking a person passionate about communicating complex information clearly and creating engaging content for various audiences. This role requires strong writing and communication skills, attention to detail, and creativity. A successful candidate will be comfortable working independently and on a team to support multiple projects in a remote environment. This position reports to Michelle Foley, the Assistant Director of Network Services and Communications, and will work with her to determine project and research topics of interest. Salary: $18 per hour for undergraduate students; $20 per hour for graduate students.

 

Responsibilities include supporting staff with:

  •  Expanding our online presence through content creation for ASN’s Twitter and LinkedIn accounts and online community management;
  •  Creating data dashboards to track online engagement and reach, and to inform future communications;
  •  Managing website content;
  •  Developing content for ASN blogs and short pieces;
  •  Proofreading and editorial support for ASN publications;
  • Attending virtual events and webinars and sharing notes with NASPA’s Research and Policy and ASN teams;
  • Leading research projects related to communications, and
  • Other duties as assigned

 

Qualifications

  • Currently enrolled at an institution of higher education (undergraduate or graduate)
  • Legally authorized to work in the United States
  • Strong communication (written and verbal) and analytical skills
  • Experience using social media platforms, including Twitter and LinkedIn
  • Working knowledge of social media analytical tools
  • Familiarity or interest in learning about search engine optimization
  • Ability to work independently and willingness to work with a small team
  • Ability to organize, prioritize, and meet deadlines, while effectively managing multiple projects
  • Intellectual curiosity, motivation, and a desire to learn on the job
  • Proficiency in the use of computers and application software in a networked environment
  • Graphic design skills a plus

 

Application Process:

Position available from June 2021 – August 2021. We will be reviewing applications on a rolling basis, and will close the application on May 26th, 2021. Please include the following in your email to Michelle at mfoley@naspa.org:

  •  A letter of interest, your resume, and a portfolio or writing sample (for example: a professional website, blog posts, press releases, event descriptions, social media captions, website copy, PowerPoint presentations, essays etc.)
  •  Your preferred number of hours per week and your schedule of availability

 

The Internship Experience:

In addition to joining relevant NASPA staff meetings, the Communications and Marketing Intern will be invited to join a weekly meeting with other NASPA interns, to include professional development sessions tailored to intern interests.

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve a full range of professionals who provide programs, experiences, and services that cultivate student learning and success in concert with the mission of our colleges and universities. Established in 1918 and founded in 1919, NASPA comprises more than 16,000 members in all 50 states, 29 countries, and 8 U.S. Territories.  

 

Through high-quality professional development, strong policy advocacy, and substantive research to inform practice, NASPA meets the diverse needs and invests in realizing the potential of all its members under the guiding principles of integrity, innovation, inclusion, and inquiry.

 

NASPA members serve a variety of functions and roles, including the vice president and dean for student life, as well as professionals working within housing and residence life, student unions, student activities, counseling, career development, orientation, enrollment management, racial and ethnic minority support services, and retention and assessment.

 

NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, or disability in any of its policies, programs, and services.

Assistant Director for Justice, Equity, Diversity, and Inclusion Initiatives (Two Positions)

NASPA is searching for two Assistant Directors for Justice, Equity, Diversity, and Inclusion Initiatives. These team members work collaboratively with NASPA members, divisions, advisory boards, volunteers, and NASPA staff, creating increased access and the development of highly engaged volunteer leaders with a focus on inclusion, equity, and justice in support of NASPA goals.

Each Assistant Director will oversee a particular portfolio of volunteer engagement and professional development activities that will include support for the leadership of seven geographic regions, three dozen content- and affiliation-based Knowledge Communities, and professional development programming. The Assistant Directors will provide individual and organizational support, volunteer training and engagement, and support of conferences and events. 

Reports To: Assistant Vice President for Equity, Diversity, Social Justice

Application Instructions

  • Submit a cover letter and current resumé/C.V. to the attention of Amanda Olmstead at aolmstead@naspa.org. 
  • In your cover letter, please describe your experience and areas of growth with regard to justice, equity, diversity, and inclusion, as well as your specific interest in working at NASPA and any meaningful NASPA volunteer engagement.
  • Initial review of candidate materials will begin June 1, 2021.

 

Specific responsibilities for the two positions include:

 

  • Serve as primary staff liaison to NASPA’s seven geographic regions

    • Support NASPA’s seven regional advisory boards, providing historical and geographic context to discussions and ensuring NASPA policies are upheld to help create success for each region

    • Guide and support regional elections, appointments, training, programming, and communications 

    • Guide Regional Conference Committees from ideation to execution of their event (ranging from institutes of 20 participants to large conferences over 1000 participants) providing overall support to ensure a successful conference that has a realistic timeline, is supported by a strong committee, and follows NASPA’s policies to create inclusive and welcoming events

    • Provide historical and contextual knowledge for program content development related to conference themes, committee recruitment, and event execution

    • Bridge conference committees and NASPA staff departments to manage and support online registration, call for programs, and sponsorship processes for all regional events

    • Travel on-site to regional conferences, as needed, to run registration and support other conference needs

 

  • Coordinate support for NASPA’s Knowledge Communities Program 

    • Support the Knowledge Community program and volunteer leadership in conjunction with the National Director of Knowledge Communities

    • Serve as staff liaison for the National Director of Knowledge Communities

    • Collaborate with National KC Director, National KC Chairs, and Regional KC Coordinators on in-person and virtual professional development offerings, trainings, and knowledge creation and sharing efforts at the Annual Conference and throughout the year

    • Manage the logistical aspects of the KC program, including, but not limited to, monthly meetings with KC leaders, annual election of KC Chairs, the annual Knowledge Community Publication, NASPA Foundation Special Interest Funds, Knowledge Community Awards and the KC Cluster Lead Program

    • Work in tandem with Assistant Vice President for Equity, Inclusion, and Social Justice to orchestrate the efforts of identity-based Knowledge Communities and the relationship with the NASPA Equity, Inclusion, and Social Justice Division

  • Provide strategic leadership for NASPA’s volunteer development efforts

    • Lead strategic efforts to increase diverse and representative talent pipelines for volunteer engagement

    • Lead staff efforts to create and implement comprehensive recruitment, selection, onboarding, and offboarding plans for all NASPA volunteers

    • Work with staff and constituent groups to develop, provide, and track synchronous and asynchronous training for all volunteer positions to enable and maintain volunteer success

 

  • Manage and support professional development events and initiatives

  • Serve as lead and/or support NASPA program manager in the planning and successful implementation of identity-focused pathway programs, the NASPA Multicultural Institute, and additional programs/events as assigned

  • Develop and reconcile program budgets

  • Guide cross-functional teams responsible for marketing, customer service, logistical support, and sponsorship solicitation

  • Communicate regularly with volunteer members to develop impactful educational content delivery

  • Review and approve hotel/venue logistics to ensure program success

  • Collaborate with NASPA marketing and communications staff to write and edit all aspects of conference collateral to include event websites, digital and print marketing, and social media activity

  • Assist in the planning and development of additional NASPA conferences, workshops, and institutes as needed

  • Assist in the planning and development of content delivery and events during the NASPA Annual Conference

 

  • Additional responsibilities:

    • Coordinate engagement programming for the NASPA Annual Conference

    • Other duties as assigned

 

Supervises: Graduate and undergraduate interns 

 

Qualifications

Minimum Qualifications:

  • At least three years of full-time work experience, including at least two years of program management experience is required

  • Bachelor’s degree 

  • Strong knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

  • Demonstrated commitment to social justice, equity, and inclusion

  • Effective writing/editing, communication and project management skills

  • Strong organizational skills, with the ability to establish priorities, manage competing priorities, and meet deadlines

  • Ability to take initiative, use sound judgement, resolve problems diplomatically and discreetly, and work effectively, independently, and cooperatively with all levels of staff and constituents

  • Superior customer service skills and the capacity to build relationships inside and outside the organization with stakeholders, members, and colleagues

  • Proficiency in the use of hardware and application software in a networked environment and the ability to learn and utilize new technology tools as they emerge

 

Preferred Qualifications:

  • Experience with professional associations, higher education, or similar professional settings

  • Demonstrated social media management skills across platforms including Twitter, Facebook, and Instagram

  • Data management experience, i.e., ability to collect, analyze, and synthesize data to develop action plans 

 

Office Location/Working Conditions/Physical Requirements

This position may be based anywhere in the contiguous 48 states provided the remote work location complies with the requirements in the NASPA Personnel and Policy Manual.

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

Moderate overnight travel to NASPA events is expected during which the position may be expected to complete set-up and stand for longer periods of time than usual, traveling by air and ground transportation.

Occasional overnight travel to represent NASPA at outside meetings and events may be expected, traveling by air and ground transportation.

 

Employment Status: Full-time Exempt

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve a full range of professionals who provide programs, experiences, and services that cultivate student learning and success in concert with the mission of our colleges and universities. Established in 1918 and founded in 1919, NASPA comprises more than 16,000 members in all 50 states, 29 countries, and 8 U.S. Territories.   

Through high-quality professional development, strong policy advocacy, and substantive research to inform practice, NASPA meets the diverse needs and invests in realizing the potential of all its members under the guiding principles of integrity, innovation, inclusion, and inquiry. 

NASPA members serve a variety of functions and roles, including the vice president and dean for student life, as well as professionals working within housing and residence life, student unions, student activities, counseling, career development, orientation, enrollment management, racial and ethnic minority support services, and retention and assessment. 

NASPA is an equal opportunity employer. NASPA does not discriminate on the basis of race, color, national origin, religion, sex, age, gender identity, gender expression, affectional or sexual orientation, veteran status, or disability in any of its policies, programs, and services.