How should campuses ensure fair processes for both parties when utilizing informal resolution in Title IX cases? Who should be responsible for conducting informal resolution options and what skills do these personnel need? What options do institutions have to deliver informal resolution? What are the potential benefits and challenges with different forms of informal resolution? What are the promising practices, and practices to avoid? This 8-hour training includes three asynchronous video modules and one 4-hour live synchronous session where participants will participate in informal resolution practice sessions with realistic scenarios to develop core informal resolution skills.
Upon completion of this certificate program, participants will be provided with a certificate indicating that they have demonstrated the following:
- Understanding the new requirements within the Title IX proposed regulations (issued June 2022) by the Department of Education, specific to informal resolutions processes
- Identifying the types of informal resolution procedures allowable under the proposed Title IX regulations
- Composing policies, practices, and procedures for informal resolutions that comply with the current, and proposed, regulations
Informal Resolution Topics
This training is designed for any higher education professionals who will be responsible for conducting any type of informal resolution process related to sexual misconduct, dating/domestic violence or stalking conduct violations on campus. This training covers the requirements under the new regulations for informal resolution proceedings; an overview of informal resolution options; and the development of policies, procedures, and practices for informal resolutions that are compliant with the new regulations.
Duration: 8 hours
Audience: Title IX Coordinators, Title IX staff, conduct staff or other higher education professionals charged with informal resolutions processes
Format: Video Modules and Live Sessions
See below for details on modules and live virtual sessions dates and times.
Introduction and Overview (1 hour)
- What are the regulatory requirements regarding “informal resolution” under Title IX?
- What types of informal resolution exist? What are the range of options available to institutions?
- Who can implement informal resolutions on your campus?
- When is it inappropriate to use informal resolution processes?
- Who are “impacted Individuals” under Title IX?
- How do informal processes support culture and climate work on campus?
- How do informal processes relate to other, more formalized processes such as bias and incident response processes?
- What type of training and skills do informal resolution tasked personnel need?
- Title IX’s definition of “sexual harassment”
- Scope of the school’s education program or activity
- How to serve impartially, including by avoiding prejudgment of the facts at issue
- How to avoid conflicts of interest and bias
- Desirable skills and knowledge bases
- Potentially certified skills or skills that involve extensive additional training
- Budget impacts/size and nature of an institution
- Intersections with Advisors, Investigators and Decision-makers
- Lessons learning from analogous fields
Developing Informal Processes for Your Campus (1 hour)
A Closer Look at Specific Ways to Facilitate Effective Informal Resolutions
- Educational Conferences
- Mediation (Neutral, Facilitative, Collaborative)
- Med-Arb (Mediation and Arbitration, Non-Binding Arbitration)
- Restorative Justice
Developing and Planning an Informal Process
- How will you identify your process(es)?
- What are the goals and desirable outcomes associated with your informal process(es)?
- What forms will you choose?
- Who will facilitate the development of new or existing informal process(es)?
- Who will participate in informal process?
- What will you handle in-house and what might, or benefit from, the assistance of external assistance?
- What legal considerations exist?
Foundational Basics for Facilitating Resolutions (2 hours)
- Understanding the Conflict(s)
- Defining Points of Agreement and Dispute
- Identifying Objective Standards and Interests
- Creating Options
- Developing a Resolution, including an Agreement
- “Break downs”—when informal resolution fails to reach resolution
- Re-entering Formal Process
- Managing “New” Information—warnings and other related issues
- Confidentiality Issues
- Monitoring Informal Resolutions/Planning for Potential Issues Post-Resolution
- Managing No-Contact Orders/Agreements
- Case Management Functions, if any
- Options for Self-help, Reporting and/or Enforcement
- Returning to Informal Resolution
Live Virtual Session
Live Virtual Session (4 hours)
Participants MUST view all of the recorded sessions prior to attending the live virtual session. Each participant MUST attend the live virtual session on the date and time listed below. Information on how to access the live session will be e-mailed to participants in the week before the live session dates occur. The live session are mandatory in order to complete the certificate and will not be recorded, as attendance at the live session is mandatory to complete the certificate.
Quick review of the concepts in the video module
Case studies/tabletop exercises in small groups
Practice Techniques: Mediation (Neutral, Facilitative, Collaborative); Restorative Justice Session; Educational Conferences; Med-Arb (Mediation and Arbitration)
Q&A with participants
Live session (mandatory):
Live session #1 - Wednesday, November 16 from 1:00 – 5:00 pm ET
Register Online for Title IX Certificate Program: Informal Resolution Fall 2022
Register here for the Informal Resolution Certificate. The recorded modules for the informal resolution certificate program will be available online beginning October 26, 2022.
Register four, or more, individuals from the same institution, and receive a 20% discount off the total registration amount! Registrants must be currently employed at the same institution. Discount may ony apply at the time of a group registration, and is not retroactive. The discount rate is applied to the individual member/non-member rate (registration rates are based on individual, not institutional, memberships). For assistance in accessing this discount, please contact Jill Dunlap, Senior Director of Research, Policy, and Civic Engagement with the names and titles of all registrants to be included in the discounted team registration. The registration deadline is November 7, 2022.
Title IX Certificate Participant Discount:
Anyone who wishes to register for the Informal Resolutions certificate, who has successfully completed any of the three tracks within the Title IX Certificate program are eligible for a 10% discount for this certificate program. For assistance in accessing this discount, please contact Jill Dunlap, Senior Director of Research, Policy, and Civic Engagement with the names and titles of all registrants to be included in the discounted team registration. The registration deadline is November 7, 2022.
Informal Resolution Certificate
NASPA Member: $549
Policies and Contact Information
To view NASPA's complete payment polices and procedures, click here.
Text Captioning Support: Pre-recorded course videos will include closed captioning. You may request captioning for the live session within the online registration process. NASPA kindly requests that text captioning requests for live sessions be shared no later than the course registration deadline of November 7, 2022.