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When the media learned about a large-scale enhancement to the student experience in the form of a lazy river, it became yet another example of misplaced priorities of the elite university in the view of the public. Headlines like this get blamed for reasons why states are spending less on higher education, for fear the dollars will be wasted. What isn’t making headlines is the state of need for the unexciting projects: the roofs, the HVAC systems, the inaccessible buildings to those in wheelchairs, and the rest of the behind-the -scenes infrastructure issues for institutions of higher education. Older buildings weren’t built to be ADA accessible, to have sprinkler systems, or central heating and air conditioning, so we renovate our buildings to provide modern upgrades when we have the resources. In warmer states, we spend a lot of effort keeping our buildings cool in the heat; in colder states, we do the opposite to fend off the cold. University of Florida Institute of Food and Agricultural Sciences Associate Vice President for Operations Jeanna Mastrodicasa breaks down the issue in this post for NASPA's Public Policy Division.
From slicing apples to sending texts, education professionals have drawn from a growing suite of behavioral insights to design interventions that positively influence student behavior. Nudging can take on a variety of forms that range in strength and scale, but with such an adaptable concept comes the need to prevent confusion or unintentional misuse in practice. While behavioral interventions are rightfully discussed for their potential to achieve large-scale change at low costs, it’s also worth underscoring the importance of implementing nudges with fidelity. Ethical nudges should be designed with the intention of benefitting those being nudged, and they should never be misleading, coercive, or restrictive. As illustrated in a satirical cartoon from the Behavioral Scientist magazine, a “gentle tap of good sense” falls neatly in the center of the nudge continuum, whereas “feather of statistical insignificance” and “bat of paternalistic overreach” lie on opposite ends. In this post, NASPA's Research and Policy Associate Alexa Wesley offers a few suggestions for ways student affairs professionals can strike the right balance on the nudging scale.
The CORE Evaluation is a detailed self-assessment survey organized around the six pillars of the Culture of Respect CORE Blueprint. This post reviews new areas of content on the newly released 3rd edition of the survey and how they reflect what is happening in the field.
Meet the vanguard institutions of the 2018 Culture of Respect Collective class.
How can student affairs professionals leverage their resources and knowledge of human behavior to advance student success at scale while maintaining personalized connections with students? With access to more data and technology than ever before, campuses are implementing digital nudging interventions that are designed to fit intuitively with a student’s lifestyle. Through the combination of behavioral science and data analytics, these “smart” nudges go beyond reminders about assignments and deadlines. Similar to how companies like Netflix predict TV shows or movies that “you might also like” based on consumer data and algorithms, institutions can improve the quality of the student experience through personalized nudges delivered electronically and informed by student data or real-time responses. In this post RPI Research and Policy Associate Alexa Wesley discusses how smart nudges can provide students with guidance and messages of encouragement relevant to their specific concerns and circumstances.
While many NASPA members were wrapping up the 2018 NASPA Annual Meeting, Teri Lyn Hinds, NASPA Director of Policy Research & Advocacy, joined Sue Riseling, Executive Director of the International Association of College Law Enforcement Officers (IACLEA), David Bousquet, President of the IACLEA Board of Directors, and Jeff Allison, Director of Government and External Relations at IACLEA, at a briefing for Congressional staff on issues of campus public safety as part of IACLEA’s Capitol Hill Day 2018. Unfortunately, Alison Kiss, Executive Director of the Clery Center was also scheduled to speak, but was unable to attend due to the weather. Ms. Hinds' prepared remarks are provided here.